NATURAL AT HOME

Shipping & Returns

View in Person

We invite you to:

Shop online now and secure your furniture with Free Shipping, it's the fastest and easiest way to bring our handcrafted furniture to your home!

OR

Take the opportunity to view in person before purchasing. Call us or send us a text message on 0406281893, to arrange a viewing at your convenience.

We are located in Petrie 4502, North Brisbane. We can't wait to meet you!

Brisbane Shipping

Brisbane & Surrounding Suburbs is free of charge for you

We will deliver within 2 weeks of your purchase

Select Brisbane Free Shipping at Checkout

Other Locations

Gold Coast, Ipswich, Sunshine Coast, Noosa & Toowoomba

Select click & collect at checkout to secure your items

You’re welcome to arrange your own courier and/or collect yourself

Click & Collect

Contact us Before or After your purchase, we can provide you with pick up details 

Select Free Click & Collect at checkout to secure your furniture

You’re welcome to arrange your own courier and/or collect yourself

We will help load your furniture onto the pick up vehicle

We can store your order for up to 2 weeks after purchase

Contact us if you feel you need more time to collect

Shipping Policy

We'll arrange delivery for you within 2 weeks of your purchase.

The driver we use will need your help unloading, so he can help you get it as close to your front door as possible

Due to insurance reasons he can't take up-stairs or inside for you

Refunds & Returns

100% Money Back Guarantee

If your item isn't as described or doesn't meet its intended function, contact us within 30 days and we'll arrange free collection and a refund.

Damage in Transit

If your item arrives damaged, refuse delivery, take photos, and contact us within 24 hours. We'll arrange free collection and a refund.

Change of Mind

While we don't offer change of mind returns, we're happy to help you find the perfect piece. Visit us in Petrie, North Brisbane, to view your favourite items in person if you're unsure about purchasing online.

Any Refunds issued will be processed via this site to the card they were purchased on at the end of each calendar month.