FAQ’s

FAQ's

Q: What makes your furniture unique?

A: Our pieces are one-of-a-kind, handcrafted from up-cycled and refinished second-hand furniture, reducing waste and minimising environmental impact. This means less furniture headed for landfill.

All our pieces are constructed from real timber such as Oak, Silky Oak, Cedar, Pine & Maple, all real wood to last you for years to come.

We don't sell MDF, veneer, particle board or other cheap and nasty Chinese made furniture

Q: What materials do you use?

A: We use sustainably sourced, eco-friendly materials, including reclaimed wood furniture, water based paints not oil based paints, and recycled materials whenever possible.

Q: Do you offer shipping?

A: Yes, Simply add the product/s to cart and checkout. At checkout select your shipping location

Q: Can I return or exchange a piece?

A: Yes, If your product is not as described or does not meet its intended function contact us for a return within 30 days of your purchase.

We don't offer change of mind returns. So If you're unsure about purchasing online you're more than welcome to view in person in Petrie, North Brisbane beforehand.

Please see our return and Refunds & Returns page for details 

Q: How do I care for my new piece?

A: All are fully protected for everyday use and finished with durable protection. Use gentle, eco-friendly products or simply a warm damp cloth and soapy water to clean, avoiding abrasive chemicals.

Q: Who makes your furniture?

A: Our small family team of skilled up-cyclers craft & up-cycle each reclaimed piece with love and care, so if you ever have a questions we can easily answer them for you. 

Q: Why choose Natural at Home?

A:  Choosing Natural at Home means you'll get one of a kind Hamptons & Farmhouse furniture designed to last you years to come and brings a sense of calm and homeliness to your space. It means having an expert that re-crafts the furniture here to answer any questions you may have.