Natural at Home

FAQ's

What makes your furniture so unique?

Our pieces are one-of-a-kind, handcrafted from up-cycled and refinished second-hand furniture, thereby lessening the amount of furniture that ends up in landfill, minimising environmental impact.

All pieces are constructed from real timber such as Oak, Silky Oak, Cedar, Pine & Maple, solid timber to last you for years to come.

You won't find flimsy made Chinese imports, veneer or fake furniture that lasts 15 minutes. 

Who makes Natural at Home furniture?

Our small family team of skilled up-cyclers craft each reclaimed piece with love and care, so if you ever have a question we can easily answer it for you.

How do I care for my new furniture?

Our pieces are very durable & have already stood the test of time, so structurally they are solid & sturdy. All are fully protected for everyday use and finished with durable protection. We provide care instructions with each piece & our finishes are easy to clean and maintain with little upkeep needed. Use gentle, eco-friendly products or a warm damp cloth and soapy water to clean, avoiding abrasive chemicals.

How does your company approach sustainability?

We use more eco-friendly materials, including our reclaimed wood furniture, water based paints not oil based paints, and recycled materials whenever possible.

How long does shipping take?

2 weeks across Brisbane (free) & up to 3 weeks for other locations ($150). This is only so we can consolidate all of our orders. You don't have to wait for production, logistics or not in stock times. All our items are ready to go as soon as you purchase and arrive fully assembled to your home.

Can I return a piece of furniture?

Yes, we offer 30 day change of mind refunds for any reason, so if the colour isn't quite right, the size isn't what you thought or you simply change your mind, you can rest assured that you can bring it back to us, hassle free, for a full refund

We also offer 30 day returns for damaged or not as described reasons.

Please see our return and Refunds & Returns page for details 

Why choose Natural at Home?

Buying at Natural at Home means you'll get One of a Kind furniture made from real timber, designed to last you for years to come, that's easy to maintain & care for. It means having an expert that re-crafts the furniture here to answer all your questions, provide you free & fast delivery with easy piece of mind returns! 

Explore Our One of a Kind Collections