NATURAL AT HOME

Shipping & Returns

Brisbane Shipping

Brisbane City & Moreton Bay Council Suburbs | Free

Delivery Time | Within 1-2 weeks of your purchase

Once your order comes through you'll get a confirmation email with your invoice & delivery information. We will notify you of your delivery 3 days before it's delivered

The driver we use will need your help unloading, to help you get it as close to your front door as possible. Due to insurance reasons he can't take inside your home or up-stairs for you

Other Locations


Gold Coast, Ipswich, Sunshine Coast & Noosa | $150

Toowoomba | $220

Delivery Time | Within 3-4 weeks of your purchase

Once your order comes through you'll get a confirmation email with your invoice & delivery information. We will notify you of your delivery 3 days before it's delivered

The driver we use will need your help unloading, to help you get it as close to your front door as possible. Due to insurance reasons he can't take inside your home or up-stairs for you.

Click & Collect

Select Click & Collect at Checkout

Contact us for pick up address

Arrange your own courier and/or collect yourself when you’re ready

We will help load your furniture onto the pick up vehicle

We can store your order for up to 2 weeks after purchase

Refunds & Returns


100% Money Back Guarantee

If your item isn't as described or doesn't meet its intended function, contact us within 30 days and bring it back to us for a refund.

Damage in Transit

If your item arrives damaged, refuse delivery, take photos, and contact us within 24 hours. We'll arrange free collection and a refund.

Change of Mind

While we don't offer change of mind returns, we're happy to help you find the perfect piece. Visit us in Petrie, North Brisbane, to view your favourite items in person if you're unsure about purchasing online.

Any Refunds issued will be processed via this site to the card they were purchased on at the end of each calendar month.

Our Location & Contact


Viewings

Take the opportunity to view in person before purchasing. Call us or send us a text message on 0406281893, to arrange a viewing at your convenience

Click & Collect

Contact us on 0406281893 or sales@naturalathome.com.au & we will provide you with exact address details for pick up

Location

We are a home based business, with a separate workshop where we display our pieces. We are located in Petrie 4502, North Brisbane

Natural at Home is Located in Petrie 4502, North Brisbane