Refunds & Returns

Natural at Home Refunds & Returns 30 Days

 

  • If the item you purchase is not as described or does not meet its intended function and/or is unsafe
    • Contact us within 30 days of noticing any issues
    • We will arrange collection of the item free of charge
    • Refunds will be processed via this site to the card they were purchased on at the end of each calendar month.

            Damage in Transit

             

            • Refuse to accept delivery/pick up of the product
            • Take photos of the damage
            • Contact us within 24 hours with this information
            • We will arrange collection of the item free of charge
            • Refunds will be processed via this site to the card they were purchased on at the end of each calendar month.


              Change of Mind Refunds & Returns 
              • Unfortunately we don't offer change of mind refunds or exchanges. You're more than welcome to come and visit us in Griffin 4503, North Brisbane, to take a look at any of our online pieces

                      Contact us with any questions

                        Locally Re-Crafted | One of a Kind

                        All our furniture is made from real timber, no fake stuff! 

                        Locally and Sustainably Up-Cycled & Re-Crafted in Brisbane's Northern Suburbs Since 2014