
Find the Answers to common questions
Natural at home
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Why do you only ever have 10-15 pieces for sale at the one time?
Every week we source whatever is available to us at any one time and a number of reasons why we don't stock a huge inventory. Storage space, product quality and availability play an influential role in this. Other factors such as high demand and a large following means that pieces are added frequently to the website but are also purchased quickly. If you don't want to miss out on new additions simply subscribe to our newsletter at the bottom of the home page.
Is Natural at Home Furniture brand new or up-cycled?
All our furniture has had a past life and has been up-cycled & re-crafted as a sustainable furniture alternative.
Are the timber surfaces protected?
Yes, all the exposed timber surfaces are sealed and protected for everyday use.
Does Natural at Home Furniture have any damage?
No, not significant damage or damage that affects the functionality of the piece. All our pieces are not showroom condition and can on occasion have some indents in the timbers, have some quirky blemish or signs of past life. Sometimes, if the piece is in good condition we leave the inside of drawers and sideboards unpainted, however these are always cleaned and sanitised and usually remain the original timber colour. These details will be found on the product page of the item you're considering.
If Natural at Home Furniture isn't brand new, do all the doors & drawers move freely without sticking?
Yes all drawers & doors move freely
Does Natural at Home Furniture require assembly?
No, all Natural at Home Furniture is already assembled and ready to go straight into your home and ready for use straight away. It's all made of real timber, there is no need for assembly.
How do I care for Natural at Home Furniture?
Care and up-keep of Natural at Home Furniture is pretty simple really. Use a damp cloth rinsed with warm soapy water to keep timber surfaces and painted areas clean. You can apply Feast Watson Kitchen Timber Wax (Clear Natural colour) as per directions, for added protection and upkeep if you like. This can be purchased from Bunnings for around $20.
Can I see the item in person before I buy online?
Yes absolutely. Simply contact us through our contact page and arrange a time to view.
Can I pick up my order?
Yes absolutely. If you select click and collect at checkout as your shipping option, it's a quicker way to get your piece. We can provide you with the pick up location in Griffin 4503 North Brisbane & arrange a time for you to collect post purchase. We are quite flexible with pick up times & days as well as after hours. We're a home based business so we don't advertise our exact location until we've spoken with you first.
How much does shipping cost?
Brisbane delivery is $70 & Gold Coast and Sunshine Coast is $140. Please see our shipping page for more information & other destinations.
How long does shipping take?
Our Shipping page has all delivery location & time information
Unattended Delivery
We know you're busy and we're happy to leave your item delivered if you're not at home. If the item is a table or a much larger item we may not be able to do this. Please contact us via our contact page if you have any questions regarding this
Can you update me about my order?
Yes absolutely, simply contact us on 0406281893 for a speedy reply